Dec 2019 - Current
Universal Ford Lincoln
Enacted culture change for department. Drive increasing profits and customer experience scoring. Restructured department and implemented improved processes and evidence based management. Shown the ability to significantly increasing profits while controlling expenses and operate lean as needed.
Aug 2018 - November 2019
Senior Sales Manager
Capital Chevrolet Buick GMC
Achieved 80%+ volume growth YOY by instilling effective lead management and consistant high impact sales process. Led teams of 6 Business Managers, 5 Team Leaders and 20+ Product Specialists. Earned excusive GM Presidents Club award for 2018. Hired and developed a great team.
Jan 2014 - Aug 2018
Fixed Operarions Manager
Cochrane Dodge Jeep Ram
Complete responsibility for the fixed operations including, Parts Retail/Wholesale, Service Department, Express Lube department & Detail department. Won numerous FCA awards for top performance. Led dynamic change. Built a winning culture and results delivered.
Mclean & Partners
Worked as the Marketing Manager for the company as a whole. Led all business development efforts and marketing initiatives. Developed and executed all digital assets. Organized all public events and forums.
EDUCATION & SERVICE
Bachelor of Business Administration | Marketing
Mount Royal University
Lead a team of senior BBA marketing students providing boutique marketing services for high tech start-ups in Calgary Market. Marketing & branding efforts lead to multimillion dollar aqusition of clients company.
Achieved Deans Honour Roll performance.
Dedicated full time to service mission in the United States. Gained invaluable communication & relationship skills. Developed a high level of emotional intelligence working closely with all socio-economic groups of people.